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Faculty Board
An esteemed group of leading academicians, authors, consultants and other experts who offer their input and insight into customer retention challenges and customer churn.
- Robert Calderin, Principal • Novus Mentis Brand Consulting
- Jacquelyn S. Thomas, Ph.D., Associate Professor• Northwestern University, Integrated Marketing Communications Department
- Vicki Raeburn, President, Scofield Ridge Associates, Inc.
- Tom Collinger, Associate Dean of Student Services for Medill • Chair of the Integrated Marketing Communications program at Northwestern University
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